Yes. If you have a live website that needs to be worked on during non-business hours, we can do that. Just contact us and we can schedule a time for service to be performed when your site does not have high traffic.
Yes, we can. We can schedule a call with you and go through the entire process of fixing your website with you. We will answer any questions you may have and/or train you how to fix further issues yourself.
Bare minimum, we need access to your WordPress admin panel. Possible (file transfer protocol) FTP access. We may also need access to your hosting admin panel depending on the issue your site is having.